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Providing Feedback

The MASQ team utilizes Canny to log and address feedback from testers - please send us some feedback on features or bugs you find, so we can work on them!

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Helpful Tips for Bug-Reports!:

  • Specify your OS name and version
  • Specify which version you used - or we won't know what build you're using
  • Please attach a screenshot to show the bug/location of the bug if possible

Example:

Inspecting MASQ Core Log Files

Here are the common locations of MASQ Core logs for each OS

Daemon/Node Launch Logs - System logs in EventViewer

Daemon Logs: C:\Windows\System32\config\systemprofile\AppData\Local\MASQ\MASQNode_daemon_rCURRENT

Node Logs:

C:\Windows\System32\config\systemprofile\AppData\Local\MASQ\

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On some Windows user profiles, the file path may be specific to the logged in user:
C:\Users%USERNAME%\AppData\Local\MASQ\

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Ensure that you save and send through logs to our dev team, when experiencing any bug or software behaviour that results in serious software crashes or network failure.